Shipping policy

Shipping Policy

At Velora, every piece is carefully prepared to ensure it arrives safely and beautifully to you. ✨
Please read our shipping policy below for full details.

Order Processing

All orders are processed from Belgium.
Once your order is placed, it is carefully prepared and dispatched within 1–3 business days.

Please note that Velora operates exclusively online and does not have a physical store.

Shipping Destinations

We proudly offer worldwide shipping 🌍
No matter where you are, Velora jewelry is designed to reach you.

Estimated Delivery Time

• 7 to 12 business days, depending on your location

• Delivery times may vary due to customs processing, holidays, or local postal services

Shipping Cost

✨ Free Worldwide Shipping
There are no additional shipping fees on your order.

Customs & Import Taxes

Depending on your country, customs duties or import taxes may apply.
These charges are determined by local authorities and are the responsibility of the customer.

Tracking Information

Once your order is shipped, you will receive a tracking number via email so you can follow your package every step of the way.

Delivery Delays

While we always strive to deliver within the estimated timeframe, occasional delays may occur due to factors beyond our control.
If your order has not arrived within 20 business days, please contact us and we will be happy to assist you.

Contact Us

If you have any questions regarding shipping, feel free to reach out to us at any time.
✨ We are always happy to help.